It is what fosters empathy or compassion. Without resonance there can be no understanding, no appreciation. But resonance requires you to apply feeling as well as thought. Indeed, feeling is more essential, for without feeling we will remain entangled in illusions.
Unni Wikan, quoting a ‘professor-poet’ in a Balinese village.
In Robert Kozinets, “Netnograpy: Redefined”. 2nd Edition. London: Sage, 2015, p. 268.